Indumak: the recipe for success we want to show you

Maybe we already know each other, have a long-standing relationship, or, on the other hand, maybe we have not been introduced yet and we are starting to get closer. For us at Indumak, what really matters is to tighten this relationship to get to know your needs in depth and turn your business into the best of its kind, as we are.

We say that because we are today the leading company in the Brazilian vertical packaging market. We develop solutions for different industrial segments with the manufacture of VFFS, balers and palletizing systems.

Do you want to know how?

First of all, we want to introduce ourselves. You may not know it, but Indumak was not originally an industry for the purpose it has today: offering solutions in product packaging. It all started in 1963 as an open lathe workshop in Jaraguá do Sul-SC. Yes! They were many years of dedication, overcoming of challenges and search for knowledge.

In the last decades, we have been reinventing ourselves, changing and growing, but always preserving our values: commitment, respect, ethics and responsibility. Today, our industrial park has 5 thousand square meters and a team of almost 200 employees. And we are very proud of that!

Valuation and recognition

The employees are the true protagonists of the results achieved by Indumak and, for this reason; they are recognized and valued day by day.

But how does it interfere in your business?

We understand that appreciation begins in-house with our team. We can only value others when we value ourselves. This is what ensures the solutions delivered “with precision tailor-made so your business does not lose the limelight.” A pun that we usually use and that’s the truth!

That is why we have developed at Indumak actions and campaigns of valorization and integration, to motivate the collaborators and, thus, to bring gains for all. The “Cake Time”, for example, is a breakfast or afternoon with the directors to stimulate the exchange and interaction, sometimes involving group dynamics.

We also promote gymnastics and actions aimed at health and well-being, in addition to “Embalendo Sonhos”, a campaign to collect and donate toys to needy children at the end of the year.

Indumak in your home, in your life

Indumak is responsible for bringing to the home of Brazilians products of the most diverse segments, from the food served to the mortar for ceramics. In fact, our technology is present not only in many segments but also in several countries.

We have a team of representatives distributed throughout Brazil and around the world, as well as a wide network of technical assistance. From the United States to Thailand, from Mexico to Vietnam, from Argentina to India, from Colombia to the Philippines.

Why is it important?

Because from the first contact, through our representatives, we try to understand the real need of our customers to offer the solution applied to each business. And this continues after the sale, through our service network. Do you want to know how?

We have a direct contact channel, the 0800 PRATI, so that customers can ask questions and request services easily and quickly. This support works through a wide network, with 50 units in Brazil and Latin America.

And to conclude…

After purchase, we offer training to Indumak machine operators or at the customer plant when training is required for a larger number of employees. An additional service, lasting a week, to ensure that customers can get the best results with our equipment.

Look at the result!

In 55 years:

• We serve 4500 customers
• From 45 countries
• We produce 10,000 equipments.

More than numbers, these data reflect our commitment to quality, constant innovation and the development of technologies to meet the specific needs of each market sector.

In our video there is much more!

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